Frequently Asked Questions

We’ve answered some of the most common questions to help make your shopping experience easier.

Autumn Alley products are available through AutumnAlley.com and selected online retailers and marketplaces.

Autumn Alley is an independent, founder-led small business based in central Pennsylvania.

Many Autumn Alley products are created as matching collections or complementary pieces, making it easier to coordinate finishes and materials throughout a bathroom or other space.

Autumn Alley began with rustic farmhouse décor and now offers a broader mix of farmhouse, industrial-inspired, traditional, and modern-organic styles.

Autumn Alley sells coordinated bathroom accessories and practical home décor, including bathroom accessory sets, towel holders, toilet paper holders, shelves, tissue box covers, wastebaskets, countertop organizers, and selected kitchen and laundry accessories.

Shipping & Delivery

Shipping is free to the US. We currently only sell on the US market.

We do our best to ship within 1–2 business days of order; however, during high sales volume it may take slightly longer. Free U.S. shipping typically arrives within 7 days from shipment.

First, your payment information is verified. Then, we carefully pack and ship your order as quickly as possible.

Returns & Refunds

We accept returns within 30 days of the initial order. Return shipping is not covered unless the item is damaged or incorrect. Please email us with your order number before returning an item. Once the return is received, refunds are processed within 2 days.

Payments & Billing

We accept PayPal, Visa, MasterCard, Discover, and American Express.

Yes, an invoice will be sent to your email after your purchase is completed.

Security & Privacy

Our website uses secure encryption to protect your personal and payment information.