FAQs

Frequently Asked Questions:

What are the delivery charges for orders from the Online Shop?

Shipping is free to the US. We currently only sell on the US market.

Which payment methods are accepted in the Online Shop?

We accept PayPal, Visa, MasterCard, Discover and American Express.

How long will delivery take?

We do our best to ship within 1-2 days of order, however, at times it may take a bit longer due to high sales volume.

What is your return policy?

We accept returns for up to 30 days after the initial order! However, we do not pay for return shipping. Please email us with your order number if you decide to return your items so we know to be on the look out for it! Once we have received the returned items, we will refund your purchase.

How secure is shopping in the Online Shop? Is my data protected?

Our site uses secure encryption to keep your information safe.

What exactly happens after ordering?

First, your payment information is verified. Then, we get to work carefully packing your shipment to get it to you as soon as possible!

Will I receive an invoice for my order?

You will receive an invoice via email regarding your purchase.